Legal
Service Delivery Policy
Last updated: October 2026
What we deliver
All our services are digital: websites, search work, automations and reports. Nothing is shipped physically.
Timelines
Each proposal states the delivery date for every milestone. Typical websites take 7 to 21 working days after we receive your content and approvals.
How you receive it
Work is shared on a private preview link first. After your approval and payment, it is published on your domain and you receive the access details in writing.
Delays
If a milestone will be late for reasons on our side, we tell you before the due date with a new date. Delays caused by missing content or approvals move the timeline by the same amount.
Support after delivery
Every project includes 14 days of fixes for anything that does not work as agreed. Ongoing changes are available as a monthly service or quoted separately.